Crime & Critical
Response Blog

True stories from our security team

Discover how we helped our customers.

A person carries a large cardboard box, standing in front of a doorway.

Quick Response to Package Tampering

In a concerning scenario, a client reported receiving high-value merchandise packages empty. 
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Discover how we helped our customers.

A cardboard box rests on an empty, curved road.

Detailed Analysis Prevents Parcel Loss

One of our high-volume clients noticed a troubling increase in the number of parcels going missing. 
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A sparkling diamond engagement ring rests elegantly on smooth, cream-colored satin fabric

Going the Extra Mile

When high-end jewelry designer needed to ship over $250,000 worth of merchandise from Los Angeles to a New York City retail store, everything needed to go smoothly.
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Discover how we helped our customers.

Blue shipping containers stacked in an open area under a partly cloudy sky.

Cabrella’s Fraud Identification Success Story

When a DBNR claim (a claim where tracking shows the package as delivered but recipient claims non-receipt) surfaced involving a customer, our collaboration with a carrier’s security uncovered a fraudulent shipment. 
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Discover how we helped our customers.

A cardboard box with handling symbols moves along a conveyor belt in a warehouse, surrounded by shelves filled with various shipping boxes.

How Cabrella Excels in Package Recovery

On May 14th, a client sent a message through the Cabrella platform messaging center indicating a missing overnight package from a carrier.
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Discover how we helped our customers.

A cargo ship navigates through digital, glowing lines and nodes, symbolizing connectivity and data integration

Cabrella's Proactive Response to Shipping Security Challenges

In the dynamic world of logistics and high-value shipments, challenges often arise that require immediate and effective solutions. 
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Cardboard boxes are stacked against a plain brown wall.

Another Fraudulent customer

A precious metals customer offers purchasing services to anyone looking to sell their previous metals. A customer reached out with hopes to sell their product to our client.
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A large cargo ship sails smoothly through calm blue waters at sunset, leaving gentle ripples in its wake

Another Fraudulent buyer

A client of ours some service work on high end designer handbags and other related items. A potential customer reached out about having their $25,000 bag services.
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Cardboard shipping boxes are stacked on wooden pallets inside a warehouse.

Package received with contents replaced with useless items

Our client insured a package to a customer. Upon receipt of the package, the buyer reported to our client that the contents (previous metals) was stolen, and replaced with marbles.
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Discover how we helped our customers.

A person in a maroon shirt holds a cardboard box on a white table, surrounded by packing materials

Loss of $85k overnight

$85k parcel sent via Priority Overnight service on a Thursday. On Friday received a delay scan with no further infoDetails: Our team proactively monitors parcels for delays in transit to help prevent potential losses.
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Testimonial

What they say about us?

Fine Art, Antiques & Collectibles

Incredible!! Cabrella is the elite. 100 % top notch. I ship very expensive art and collectables and I will now never use another service. The customer service I have received over the past 6 months as a new client has been perfect!!

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